At Elvira’s Luxury Apartments, we respect your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR – EU 2016/679).
This Privacy Policy explains what data we collect, how we use it and your rights regarding your personal information.
1. Data We Collect
When you contact or book with us, we may collect:
Full name
Email address
Phone number
Booking details (dates, number of guests, preferences)
Payment information (handled securely by Booking.com / Airbnb — we do not store card details)
Messages or communication requests
When visiting the website, we may automatically collect:
IP address
Browser & device information
Basic functional cookies
2. How We Use Your Data
We use your information solely for:
Managing reservations
Communication before, during and after your stay
Customer support
Improving our services
Fulfilling legal and tax obligations
We do not sell or share personal data for advertising purposes.
3. Third-party Sharing
Your data may be shared only with:
Government authorities if legally required
Booking.com or Airbnb when booking through them
Our accountant/tax adviser for lawful processing
4. Data Retention
Booking and invoicing data is retained according to Greek tax law (5–10 years). Communication data is kept only as long as needed for service purposes.
5. Your Rights
You have the right to:
Access your data
Correct your data
Request deletion (“right to be forgotten”)
Restrict processing
Data portability
Withdraw consent anytime
For any request: 📧 info@elvirasapartments.com
6. Cookies
We only use essential cookies required for the website to function. We do not use marketing cookies without your explicit consent.
7. Contact
For any privacy-related questions: 📧 info@elvirasapartments.com 📞 +30 6942434775
